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Organization:
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Toronto Shelter and Support Services - Toronto - Telephone Service - Toronto Central Intake Line
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Phone Numbers:
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3-1-1
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Toll-Free:
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1-877-338-3398
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Crisis:
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416-338-4766
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Fax:
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416-397-5725
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Address:
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55 John St 6th Fl
Toronto, ON
M5V 3C6
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Street
Address:
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Toronto
Toronto
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Accessibility Notes:
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Not applicable
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Hours:
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Mon-Sun 24 hours
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Service Description:
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Centralized access system for homeless individuals and families requiring emergency shelter, includes coordinated shelter placement with family shelters, shelters for single individuals, and youth 16 years and older, and comprehensive homelessness prevention strategies
Intake for assaulted women's shelters through Assaulted Women's Helpline, 416-863-0511, 1-866-863-0511, or text 7233 (see separate listing)
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Fees:
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None
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Application:
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For shelter referrals call the Central Intake line; no walk-in service
See separate listing for Streets to Homes Assessment and Referral Centre (SHARC) for in-person supports, housing assistance and shelter referrals
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Eligibility / Target Population:
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Anyone in need of emergency shelter
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Languages:
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English
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Area Served:
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Bolton Caledon, Bramalea, Brampton, Burlington, Dufferin, Durham North East, Durham West, East Mississauga, East York, Etobicoke, Halton Hills, Milton, North Etobicoke, Malton, West Woodbridge, North West Mississauga, North York, Oakville, Scarborough, Scarborough North, Scarborough South, South Etobicoke, South West Mississauga, Toronto, York - Toronto, York Region
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Last Updated:
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4/21/2026
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Service Profile Web Address:
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eng/displayService.aspx?id=133949
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