Organization: Toronto Shelter and Support Services - Toronto - John St - Shelter, Support, Housing and Prevention
Phone Numbers: 416-392-8741
Crisis: 416-338-4766
Fax: 416-392-8758
Email: homeless.support@toronto.ca
Website: www.toronto.ca/community-people/housing-shelter
Address:
55 John St
Toronto, ON
M5V 3C6
Street
Address
:
Toronto
Location: Mail address only
Hours: Mon-Fri 8:30 am-4:30 pm
Service Description: Homelessness services, including shelters, respite centres, warming/cooling centres, eviction prevention, and street outreach
  • cold weather response, including winter respite
  • see separate listings for shelter and housing services
Receives and investigates complaints regarding housing and homelessness services delivered or funded by the City of Toronto
  • Central Intake, Streets to Homes, Assessment and Referral Centre, shelters, and 24-hour respite site complaints, contact 416-392-8741, fax 416-338-1144, email homeless.support@toronto.ca
  • Complaint form can be mailed to SSHA Complaints, 55 John St, 6th Floor



Fees: None
Application: Complaints call, email website for information on process, or to download and complete online form
Eligibility / Target Population: Varies by program, see separate listings
Languages: English
Area Served: Bolton Caledon, Bramalea, Brampton, Burlington, Dufferin, Durham North East, Durham West, East Mississauga, East York, Etobicoke, Halton Hills, Milton, North Etobicoke, Malton, West Woodbridge, North West Mississauga, North York, Oakville, Scarborough, Scarborough North, Scarborough South, South Etobicoke, South West Mississauga, Toronto, York - Toronto, York Region
See Also: Drop-In Centres for Adults
Last Updated: 12/9/2025
Service Profile Web Address: eng/displayService.aspx?id=133393

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