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No emergency department at this location. Urgent Care Centre re-opened.

Program: Complex Continuing Care Units  
Organization: Trillium Health Partners - Queensway Health Centre
Phone Numbers: Hospital Switchboard: 416-259-6671
Patient Inquiries: 905-848-7533
Email: Patient.Relations@thp.ca
Website: www.thp.ca/patientservices/seniors/complexcontinui...
Address:
150 Sherway Dr
Etobicoke, ON
M9C 1A5
Intersection: The West Mall and Queensway
Location: Toronto (Islington—City Centre West)
Accessibility: Wheelchair Accessible    Wheelchair Accessible
Hours:
  Service
Sun24 hours
Mon24 hours
Tue24 hours
Wed24 hours
Thu24 hours
Fri24 hours
Sat24 hoursOpen

Service Description: Complex Continuing Care (CCC) is for patients with complex medical conditions who require ongoing support before transitioning to their next stage of care * patient’s condition may be the result of a chronic or devastating illness marked by impairments in either or both mental and physical function * level of support that patients need ranges from significant to total * CCC is a transitional step in a patient’s care journey helping them recover, rehabilitate, or manage their health before moving to a more permanent location that could be home, a long-term care home, a retirement home, or another setting * complex care beds, long-term rehab beds, and transitional care beds offered * CCC is for patients with multiple chronic complex medical conditions or diagnoses whose needs cannot be met in any other community or residential setting, including long-term care
 
McCall Centre For Continuing Care - 120-bed complex continuing care centre (73 inpatient beds providing specialized care for patients who require complex continuing care including end-of-life and palliative services and 47-bed unit providing Activation services, which are also called Slow Stream Rehabilitation) * consists of 21 interim long-term care beds (residential care for hospital patients waiting for long-stay admissions) * 24-hour nursing and personal care * access to a doctor and other health professionals
 
Moir Family Centre for Complex Continuing Care - 39 inpatient complex continuing care beds * provides care for patients with highly complex medical needs who require significant assistance with daily activities and may rely on medical technologies such as tracheostomies, feeding tubes, nephrostomy tubes, IV pumps, catheters, special pain management or have complex-wound care needs * single bedrooms to support greater privacy

  • The Moir Family Centre for Complex Continuing Care provides 39 inpatient Complex Continuing Care beds *  focus of the Moir Centre is on highly complex post-acute complex continuing care * patients at the Moir Centre typically require a significant amount of support for activities of daily living, and may require medical technologies to support their care (e.g. tracheostomies, feeding tubes, nephrostomy tubes, catheters, ventilation, special pain management, etc.)
  • The McCall Centre has 73 inpatient beds that provide a range of Complex Continuing Care services including end of life and palliative services * the Centre also has a 47-bed unit providing Activation services, which are also called Slow Stream Rehabilitation * patient in Slow Stream Rehabilitation program needs a less intense, differently paced program than is found in the high intensity rehab beds to enable their recovery * teams will work with each patient to identify and work towards recovery goals, and will discuss transition plans to the next setting with each patient and their family
  • Through a partnership with Runnymede Healthcare Centre, Trillium Health Partners also offers Slow Stream Rehabilitation patients access to 33 beds at Runnymede.

Fees: Most services covered by OHIP
Application: Medical referral required
Eligibility / Target Population: Patients with multiple chronic complex medical conditions or diagnoses whose needs cannot be met in any other community or residential setting, including long-term care
Languages: English
Area Served:
Mississauga Halton region and south Etobicoke  
See Also: Complex Continuing Care
Medical/General Rehabilitation
Rehabilitative Care Inpatient - Complex Medical Management

This information was last completely updated on January 21, 2026

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© 2026, Ontario Health atHome

Updated January 21, 2026
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"About Us"
CCC is designed to support patients on their journey to recovery or to long-term care. Our goal is to help patients stabilize, rehabilitate, or receive the necessary support before moving to the most appropriate setting for their ongoing needs